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Grand Canyon University Sources of Medical Data Discussion

Grand Canyon University Sources of Medical Data Discussion

Question Description

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One source of data used in my practicum setting is patient satisfaction surveys. These surveys are mailed, sent via text, or emailed to random patients following inpatient hospital stays, outpatient visits, and procedures completed throughout the organization. The data is used both internally for quality improvement projects and externally through a standardized, national reporting of patient experiences known as Hospital Consumer Assessment of Healthcare Providers and Systems. This data is used to detect what is important to consumers, to provide incentives for improvement of quality in hospitals, and increases transparency while promoting accountability (Centers for Medicare & Medicaid Services, 2021). HCAHPS helps throughout the organization to direct improvement projects, identify what the organization is doing well, and facilitates the ability to compare results with other hospitals (Delta Health, 2020). One person in the organization is designated with analyzing the internal and external data and disseminating the analysis throughout the organization.

Data is also collected via the electronic medical records; this information is collected on a continual basis whenever this is an interaction with the healthcare facility. The information is stored in within the medical record platform but can be extracted through reports to track trends, sort by any number of data points, and so much more. The data extracted is helpful to determine where to place resources or where to invest for future expansion. The data obtained from the EMR is used throughout the organization’s many departments and outpatient clinics to foster a more robust institution that focuses on quality and satisfaction. The EMR is sometimes used on a case-by-case basis to extract data for hospital acquired infections and catheter associated UTIs which is then reported externally; both measures are quality measures that are examined during yearly reviews and accreditation processes (Agency for Healthcare Research and Quality, 2018). The data from electronic medical records can prevent readmission, reduce HAIs, and improve patient satisfaction to identify only a few of the many uses for data analysis.