Complete case study 14-8, “Conflict Handling Styles,” located on page 323 of Organizational Behavior in Health Care.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
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This benchmark assignment assesses the following programmatic competencies:
MS Health Care Admin
Organizational Behavior in Health Care
Borkowski, N. (2011). Organizational behavior in health care. Sudbury, MA: Jones & Bartlett Learning. ISBN-13: 9780763763831 (Available as eBook)
2.2: Implement effective conflict management strategies based on situational ana